If you’re on a phone call with someone you’re helping via Quick Assist, you may hear double audio (an “echo”). This Quick Assist audio echo happens if the person you’re helping is using a software-based phone (a “softphone”) to talk to you while sharing their screen. The fix is quick, simple, and easy! Here’s what’s […]
Windows
Easy Fix: Act! “Access to the path is denied”
I came across an tough problem at work recently as we were upgrading and migrating our Act! installation to a new server. When I opened Act on the new server, I got the error: “Access to the path is denied.” This error box appears before you even have a chance to login, and when you […]
Count Files of a File Type In a Directory
In Windows, you can use the command prompt (cmd.exe) to count how many files of a specific file type are in a directory and sub-directories…
MySQL80 Service Started and Then Stopped: FIXED
The Problem When you start the MySQL80 service, it immediately stops and gives the following error: “The MySQL80 service on Local Computer started and then stopped. Some services stop automatically if they are not in use by other services or programs.” The solution I came across was ridiculously simple but took me a while to […]